Crestron Intelligent Video Room Designer
Crestron Intelligent Video Room Designer provides the tools to design, configure, and verify Automate VX multi-camera speaker tracking designs in meeting spaces. A simple browser interface can be used to help choose the best position for any combination of cameras and microphones in the room. The Intelligent Video Room Designer allows customization to create a multi-camera production that gives remote viewers the experience of being in the meeting room. Room designs created in the Intelligent Video Room Designer on the Crestron website are uploaded onto an Automate VX system and will automatically configure the space, eliminating the need to preset specific cameras individually. Crestron Intelligent Video Room Designer will indicate if any positions in the room are too close or too far from the microphone device for proper functionality. Visual representation of the room immediately allows dealers, customers, and support professionals to understand how the room is intended to work.
The newly released D-Tools System Integrator (SI) V21 is the most comprehensive design software tool in the commercial AV industry. The software enables integrators to improve the efficiency and precision in their system design process by allowing them to leverage SI’s integration with the industry standards: AutoCAD and Visio. The software has the unique ability to tie the equipment Bill of Materials directly to the data-driven drawings, which creates which creates cohesion between sales and engineering, and our ability to generate connection reports, wire schedules, wire labels based on the drawings – and that we can create 4 different drawings types: Line Diagrams, Plan Views (with industry standard shapes), Elevations, and full schematic diagrams – all driven from actual product specifications. To assist SI users, D-Tools has a team of 15 individuals in its support and training departments.
SoundTube sets the gold standard in the audio design landscape by offering bespoke EASE audio design for 70V, low voltage, and audio over IP systems. Our approach is deeply collaborative, working closely with our integrator partners to develop audio solutions that deliver sound with unmatched coverage, imaging, and clarity for end-users.
The engineers who craft our products extend their expertise to customers by preparing these complimentary EASE audio design reports for projects. This direct involvement ensures that clients receive tailored advice on the exact number of speakers needed for optimal coverage, typically yielding significant installation time and product cost savings. Our dedication to rapid service, often delivering reports the same day, underscores our commitment to excellence and efficiency. SoundTube strives to make every audio project a testament to our innovative spirit and customer-focused values.
Extron
Extron offers a wide selection of system design tools, including system builders, design guides, online calculators, and technical resources to help AV professionals design their ideal system and select just the right products. In addition, Extron System Design Engineers are available to work with integrators to provide system design support and technical troubleshooting services to system integrators throughout the project lifecycle, from sales to system installation and commissioning.
L-ISA Studio 3.0 is heralded as an excellent spatial audio mixing tool due to its advanced capabilities in creating immersive soundscapes. It allows audio professionals to craft detailed 3D audio environments, enhancing listener experiences in music, film, and live performances. With its intuitive interface, users can place and move sound sources in three-dimensional space, offering precise control over audio localization and depth. The tool integrates seamlessly with various audio production environments, supporting a flexible workflow for both studio and live settings. Its compatibility with standard audio formats and ability to simulate different acoustic environments make it versatile for various projects. Additionally, L-ISA Studio 3.0's innovative features, such as object-based mixing and binaural monitoring, provide sound engineers with the tools to explore creative possibilities and deliver high-quality spatial audio experiences, establishing it as a leading solution in the audio industry.
XTEN-AV is an AV Design and Proposal Software that harnesses AI, VR, automation and Cloud Computing to help users create detailed AV drawings and documents.
The software empowers users with AV-specific features like Automatic Cable Labeling, Upload & create floor plans, Design Templates, AI-powered Search Sense and more. The software automates 9 types of AV documents like Line Schematics, Signal Flow Diagram, Rack Layouts, etc.
A range of AV Calculators are available to let users automate their calculations and layouts, in seconds!
X-VRSE; the interactive platform that lets users design and visualize their AV spaces using Virtual Reality. Users can change room aesthetics, visualize device coverages, get automated 2D designs in X-DRAW and more. Visualizing AV rooms in VR gives users the power to make informed decisions at the nascent stages of designing.
A new-age Design and Diagramming tool that leads the industry away from legacy methods of AV design.
Legrand AV University
AV University is the go-to educational platform for thousands of AV enthusiasts and professionals aiming to elevate their expertise at all stages of their careers.
This free resource provides nearly 100 courses covering essential topics such as USB-C, 4K UHD configurations, and creative solutions for AV equipment concealment and desktop experience optimization. With specialized content on topics like Chief mounts, Da-Lite screens, and Middle Atlantic power systems, learners gain valuable installation tips along with practical design insights. Additionally, students in AV University can earn all the RUs required to renew their CTS certification from AVIXA, while also earning CEUs for AIA, BICSI, and CEDIA certifications.
Whether brushing up on basics or exploring new technologies, AV University is the perfect destination for professional growth and industry readiness.
Clear Touch Experience + Clear Touch Academy
The Clear Touch Experience is an online community and learning resource that empowers users to unlock the full potential of their Clear Touch interactive panels and software. This comprehensive online resource serves as a one-stop shop for educators, IT professionals, and anyone seeking to leverage Clear Touch technology to create engaging and impactful experiences. The Clear Touch Experience offers valuable training to new and ongoing users. The Clear Touch Academy equips users to maximize your investment by providing in-depth training on using all the features effectively. Whether your objective is to foster dynamic learning environments in classrooms or enhance productivity within your business, the Clear Touch Academy offers the tools and knowledge to achieve success. Furthermore, live Tech Talks and Teacher Talks hosted by industry professionals showcase creative applications of Clear Touch technology, fostering inspiration and igniting innovative approaches in both education and business settings.
Extron
Extron’s award-winning training is available 100% online and in multiple languages. Instructor-led courses and workshops provide as close to an in-person experience as possible in a very small group size. In addition, their self-paced training and certification programs cover a wide range of AV technology topics accessible 24/7 on any device. AV professionals now have more opportunities to enhance their skills, increase their knowledge, and earn valuable certifications while obtaining industry continuing education units.
Q-SYS Online Training is an award-winning program crafted by Q-SYS experts for your learning needs. We strive to deliver a unique approach to learning, with trainers that are not only knowledgeable but also fun and engaging. Since our training videos are modular, participants can easily navigate to something you missed from a previous course or skip a module to come back to it later. Whether it is a general introduction to the Q-SYS Ecosystem or how to build a control system in a hands-on Q-SYS environment, we have hundreds of video courses to choose from.
Whether participating remotely or at our training facilities, access resources to enhance your understanding and application of the Q-SYS Platform. Utilize real Q-SYS hardware simulations to apply learning in practical scenarios and get real-time feedback and guidance from the instructors. Classes are available in several languages and the best part, they’re FREE!
Shure SAI Wireless Workbench (WWB) Tutorials
Do you operate wireless audio systems for a performance venue, school, community organization or house of worship? Want to easily find best frequencies for use and avoid interference, regardless of the equipment and surrounding wireless activity? In this fundamentals training, we will provide you with the key information to get up and running with WWB software and manage your wireless equipment effortlessly from a computer.
SynAudCon's mission is to shorten your learning curve.
SynAudCon offers 11 online audio courses. Nine of the courses were developed and instructed by Pat Brown. They serve all levels of expertise and on a wide range of topics.
SynAudCon training teaches theory/principles as a means of problem solving. When the "why" is clear, then the "how" becomes intuitive. Pat Brown uses metaphors, moving animations, & demonstrations, accompanied by text, scenarios, interactive calculators, and quizzes because studies have shown that interactive training increases learner's retention up to 70%.
The proverb says, "Methods are many. Principles are few. Methods always change. Principles never do. Our goal of teaching the principles is for the learner to "learn it once and use it for a lifetime".
SynAudCon has trained thousands of audio practitioners worldwide. The principles taught has been implemented and tested on thousands of systems.
The newly released D-Tools System Integrator (SI) V21 is the most comprehensive project management software in the commercial AV industry. SI V 21 allows integrators to stay on top of project timelines and budgets with easy-to-use task tracking and collaboration tools that streamline workflows and effectively manage installations, service orders, and job costing. Moreover, SI V21 users can schedule and dispatch field technicians with D-Tools Mobile Install 2.0 to assign installation tasks and service orders, then monitor the timely completion of those tasks. Among the key features is a mobile view and in-app chat that keeps field technicians in constant contact with the office and projects on track. Lastly, field technicians can use SI V21 to upsell clients with additional products or services with on-the-spot approvals. To assist SI users, D-Tools has a team of 15 individuals in its support and training departments.
Jetbuilt is a dedicated AV project management solution, built from the ground up. It has propelled the industry forwards by streamlining communication across the channel, connecting integrators, manufacturers, consultants and now end users through one integrated platform.
Jetbuilt’s latest innovation, Portal, is a dynamic resource for real-time communication and information sharing between integrators and their clients to enhance project delivery, increase transparency and provide an information legacy.
Portal is intended to be utilised across the whole project lifetime, with the project’s status updated as it transitions between phases, from initial design through to installation and beyond. It provides an invaluable resource for all project assets with drawings, spec sheets, equipment manuals, serial numbers, IP addresses, usernames and passwords all stored and accessible anytime.
Portal unifies all communications in one central location, eliminating multi-platform communications and replacing them with one central platform that can be accessed by all stakeholders.
XTEN-AV is a cloud-based AV Design and Proposal Software that helps AV designers, integrators, installers, end users and sales teams automate their AV drawings, documents, calculations, Proposals and collaborate on a single platform, by incorporating technology like AI, VR, Automation and Cloud Computing.
XTEN-AV comprises of an in-built diagramming tool: X-DRAW, a powerful Proposal Tool: x.doc, an Interactive VR platform: X-VRSE and collaborative features that let AV teams collaborate with each other and other teams (Sales & Procurement) to seamlessly progress from design to sales, of an AV project. Built for the AV industry, XTEN-AV comprises AV capabilities like Automatic Cable Labeling, Multiple methods of cost & labor calculations, viewing device coverages using VR and more!
The software also offers a range of integrations with top business apps like Salesforce, Quickbooks, Zoho CRM and many more, maximizing user efficiency! XTEN-AV forms a complete Project Management tool with end-to-end automation.
Extron
Extron was founded on the core value of professional integrity with the ultimate goal of complete customer satisfaction. This commitment is reflected in our three ongoing guiding principles: Service, Support, and Solutions. Extron employees are prepared to do whatever it takes to make certain that the entire process of doing business with us is a positive and professionally rewarding experience for you.
Shure Sales
Delivering an excellent experience to our customers has been at the heart of Shure’s mission for nearly 100 years. Key attributes of our sales process include communication, collaboration, planning, thought leadership, strategic advice, and commitment. The strong relationships we've built with our partners allow us to deliver professional support at every stage of the buyer's journey, and we are always ready to exceed customer expectations.
Founded in 1973, Sound Productions is a leading retailer and distributor of professional audio, video, and lighting gear nationwide. With over 300 years of combined experience, our Account Managers stay on the cutting edge of the industry’s technologies. The entire SoundPro Account Manager team is certified in QSC Q-SYS, Allen & Heath dLive, and Shure MXA solutions. Their professional expertise is backed by practical skills: every Account Manager at SoundPro is also an active musician, DJ, engineer, or artist—meaning they personally share the passion of the customers they serve. Paired with an industry-leading digital presence and focused, value-added follow-up, each solution is supported at the highest levels of quality to ensure customer satisfaction the first time. SoundPro’s Account Managers are excited to help customers of all skill levels and budgets create memorable experiences in live production, installation, and streamed environments.
Biamp Cornerstone
Biamp’s Cornerstone serves as an online technical support knowledgebase, providing convenient access to a wealth of Biamp product and technical information. Cornerstone contains an expansive number of articles that address common troubleshooting situations, going beyond the conventional data sheets and user manuals. Site visitors can browse articles by product family, resource, or by entering specific terms into the search bar.
The purpose of this comprehensive resource library is to provide Biamp customers with the information they need anytime, anywhere, in a single, highly searchable location. It offers articles, technical notes, tutorial videos, and white papers, all dedicated to explaining Biamp product configurations, best practices, and industry-related insights. Extensive coverage is provided on intricate concepts such as VoIP, AVB, distance conferencing, and networked audio. Additionally, Biamp recently integrated AI chat support to answer customer questions in a conversational style leveraging the latest in large language models.
BZBGEAR Technical Support Knowledge Base
BZBGEAR's technical support webpage is a one-stop source for all support needs. Content is constantly added to educate visitors on BZBGEAR products and how to utilize them most effectively. Users can access a knowledge base with a trove of invaluable information such as troubleshooting guides, product manuals, free downloadable control software, FAQs, warranty support, and forms to create technical support tickets. Also, access BZBGEAR's YouTube tech channel BZB TV for product demos and tutorials.
The E4 Experience is well-established in the AV industry as the most valuable, free, one day traveling education, training and product showcase for integrators, consultants and their end users. E4 stands for the four main pillars of the experience: Explore, Engage, Educate and Expo. The E4 Experience brings together top educators, manufacturing partners, AVIXA CTS Renewal Unit certified training, technology firsts and endless networking opportunities. It includes a “crown jewel” showroom packed with the newest AV gear in use making it the perfect place for integrators to bring their local end users. Attendees can expect to learn the latest business and industry trends necessary to stay productive and gain valuable skills that can immediately be implemented. Thanks to Exertis Almo’s exhibiting partners, the E4 Experience is free to attendees and includes breakfast, lunch and parking.
Shure User Guides, Educational Booklets and Webinars
As an industry leader, Shure provides essential resources to help audio professionals keep pace with rapidly evolving technology and emerging design innovations. Shure always offers its user guides, educational booklets, and webinars for free to share knowledge and encourage best practices. We work directly with system integrators, consultants, music industry retailers, engineers, and musicians to develop and deliver content that helps our customers get the most out of their gear.
Our Technical Service Team at Absen Inc. is the foundation of our service quality. At every step, they exhibit a rare blend of professionalism and proficiency, setting our high standard in customer satisfaction. Their hard work and unwavering attention to detail are the backbone of our success. Without their unparalleled skillset and relentless dedication, our ability to deliver top-tier service would be hindered. They are the cornerstone of our commitment to excellence, consistently exceeding expectations and reinforcing our reputation as a leader in the industry.
BZBGEAR Tech Support Team
Feel confident BZBGEAR will have your back before, during, and well beyond your purchase. We pride ourselves on our availability and accessibility. Enjoy U.S.-based tech support seven days a week along with our lifetime product support. Reach us via phone, email, or chat. Our tech support team is highly experienced and trained to troubleshoot even the most difficult scenarios and situations. BZBGEAR also offers a comprehensive support page providing invaluable resources like user manuals, tutorials, software downloads, and access to our YouTube tech channel BZB TV. With industry-leading support and our stress-free warranty policy (3 years; 5 years for cameras), our customers have the utmost confidence in our lifetime partnership.
The Clear Touch® Technical Support Team, conveniently located in South Carolina, offers comprehensive assistance to customers who have either purchased or are considering Clear Touch® interactive panels. Our expert Support Team is available to guide customers through installation, troubleshoot technical issues, manage software updates, facilitate warranty claims, and address any other inquiries. Customers have the convenience of reaching out to the Support Team via phone, email, chat, or an online form, with a commitment to providing swift, personable, and efficient solutions. Because the team is based in the US, users can expect clear communication and a strong understanding of their needs, ensuring a smooth and efficient resolution. The primary goal of our Support Team is to ensure that customers experience prompt and effective resolution to any concerns or questions they may encounter.
Extron
Extron tech support is second to none in the industry. Customers will always hear a live voice on our 24-hour support hotline. We provide after-hours technical support, including weekends and holidays. Whether you need help commissioning or designing small to large systems or have a last-minute troubleshooting question in the middle of the night, a trained and knowledgeable engineer will be there to help. Extron stands by our 100% satisfaction guarantee!
Kitcast digital signage software excels in usability and support. Its intuitive design and automated onboarding minimize the need for technical assistance, while leveraging Apple TV as a hardware platform enhances reliability. In few cases when support is required, Kitcast offers round-the-clock online chat, phone, and video support for its customers and partners around the world. With over 45% of technical requests resolved within 2 working hours and 90% within 6 hours, their efficiency is evident. The support team swiftly addresses a range of issues, from software configurations to hardware compatibility, showcasing their commitment to customer satisfaction. Kitcast's comprehensive assistance makes it a top choice for businesses in need of reliable digital signage solutions with exceptional technical support.
Listen Technologies Technical Services Department
Listen Technologies is dedicated to ensuring a seamless and successful installation experience for both AV/IT integrators and end users.
When a customer contacts us, they are connected to a live and knowledgeable tech professional. Our average wait time of less than 30 seconds underscores our dedication to minimizing downtime for customers. Whether through phone calls, emails, or real-time chat during business hours, our customers can expect swift responses. We pride ourselves on responding to most emails within an hour, ensuring that written communication is both timely and effective.
By offering comprehensive support across various communication channels, we empower users to navigate any challenges they may encounter during installation. Our live, real-time assistance is not just a service, but a partnership in creating a successful installation. Our team’s expertise, coupled with a commitment to efficiency and accessibility, sets the stage for a positive customer experience and a smooth deployment process.
Matrox Video
With a customer satisfaction score of 96% and a net promoter score of 79%, Matrox Video sets industry standards for quality tech support. Our approach prioritizes quality of service over quantity of tickets, with a team of highly experienced support engineers, as well dedicated applications engineers, committed to continuous learning and thoughtful assistance. By staying at the forefront of innovation, actively participating in product development, and understanding firsthand how technologies are being used in the field, Matrox Video’s support team is well-equipped to address complex and evolving challenges — enabling our customers to utilize video technology for diverse purposes, including communication, entertainment, and critical decision-making. Our commitment to long lifecycle support further distinguishes us as a top-tier tech support provider, with many customers still trusting our solutions — and the free service we provide — even decades after their release.
SoundTube distinguishes itself in technical support by offering US-based direct access to the very engineers who design our speakers. Embodying our 'No Bot Tech Support' philosophy, we guarantee expert advice from seasoned professionals who understand the intricacies of our products inside and out. Our team prioritizes efficient, personalized support, providing the best product recommendations tailored to your specific needs, often within the same day. This approach not only ensures optimal system performance but also economic efficiency—why invest in 12 speakers when only 4 are necessary?
The synergy between our engineering and technical support teams means that customers receive informed, accurate advice directly from the creators of the technology. This unparalleled level of service underscores SoundTube’s commitment to excellence, ensuring every client achieves their audio goals with the support of knowledgeable, real engineers.
Project Audio Visual (PAV) has launched the first and only fully certified global network dedicated to Microsoft Teams Rooms installation and support, facilitating technical assistance and maintenance for global projects of any scale. The company provides 24/7 support in local languages from Microsoft qualified regional engineers with local market knowledge.
PAV offers one of the most comprehensive global service and preventative maintenance solutions available, recording where products are located in the room so the remote support team can provide exact details to users, and qualitative Testing Note reports, so engineers input unique, quality data.
This has resulted in 93% of challenges being resolved remotely with a guaranteed response in under 30 minutes.
PAV also prioritises preventative maintenance, employing device management, managed services, and network monitoring to enhance system reliability. Additionally, its comprehensive user adoption training fosters utilisation and maximises ROI, reflecting its commitment to holistic client satisfaction.
With a clientele of global enterprise companies relying on Prysm for multiple installations around the world, it is essential that Prysm’s support service matches the requirements and mindsets of these businesses.
Prysm has a well-defined, four-stage program that transcends the customer journey to ensure an informed service from true solution experts.
-Planning - understanding the client’s unique use cases and a site survey to evaluate the environment and identify other technologies in the ecosystem.
-Install and Commission - the support team works in tandem with onsite engineers to configure the software and hardware.
-Customer Success - tailored user adoption training ensures each client is able to maximize Prysm’s features for their specific requirements.
-Technical Support and Service - the global team has local specialists in US, Middle East and across APAC to ensure quick response times in local languages for the optimize support.
At Q-SYS, we are deeply committed to delivering an exceptional technical support experience for our highly valued Q-SYS authorized dealers, distributors and end-users. Q-SYS provides emergency support outside of regular business hours for systems that were previously running properly and now are experiencing a problem. We aim to restore the system to working condition
Within our Q-SYS Communities for Developers neighborhood, the support page allows users to access developer support, suggest new corrections and assets, and keep Q-SYS Communities and the Q-SYS system running smoothly.
Shure Customer Experience Team
For best-in-class customer support, Shure offers a global team of Applications Engineers and customer service professionals that are ready to assist our customers with all their support needs, from speedy repairs to remote assistance with complex AV conferencing systems. This one-stop-shop includes easy access to thousands of self-help articles, arming our customers for success with all the resources they need to successfully install and maintain their gear.
Sound Devices Service and Support Department
Sound Devices’ Support and Service department is known worldwide for its expertise, quality, response time, and personability. Support Techs are available in the U.S. and Europe for round-the-clock phone coverage with a full complement of gear to replicate workflows and deliver a solution for callers. They’re master problem-solvers – even minutes to show time when a caller is panicking. In between calls, they answer online questions and help with tutorials.
Sound Devices’ qualified Service Technicians service every piece of gear the company has made since it was established 25 years ago. They perform the repairs, inspect the entire product, thoroughly clean it, perform a full factory test on automated equipment, and return it to factory specs. If the product wasn’t still under warranty, it'll be issued a new one-year warranty when it’s returned to the owner, because the quality of the repair the Technician did can be trusted.
Technical support must go beyond business hours. Vanco International prides itself on being available whenever integrators need our aid. Our team is available Monday to Friday by phone and live chat, with 24/7 email assistance, anyone can access the Vanco Online Training Center portal. Through this platform we provide on-demand aid for integrators with training modules, QTRs, videos, prerecorded webinars, and whitepapers on all things related to our four brands. Providing our customers with continuous education and technical aid anytime and anywhere they need is an important part of our mission to provide the best value to our customers.
Our Tech support prides itself on 24/7 availability, ensuring global customers always have access to help. We believe in the power of human connection; we value human connection, ensuring clients can speak with real people, no bots or AI-generated systems, offering personalized and empathetic support. Our team offers global coverage, ensuring that no matter where our clients are, they have access to assistance without delay. We are dedicated to fast responses, understanding that time is of the essence. Our support team is not just technically proficient but also quick to understand and act on customer issues, minimizing downtime and ensuring a seamless experience. We are proud of our industry-leading Return Merchandise Authorization (RMA) policy, designed to be as customer-friendly as possible, streamlining the process for returning and replacing products, significantly reducing hassle and wait times for our customers. This commitment to excellence in tech support is what sets WyreStorm apart.
The demand for high-quality AV solutions across diverse market segments is skyrocketing. From houses of worship to corporate, education and government, as well as residential applications, customers are looking for solutions. Digital Projection’s Concierge Service & Support is designed to help AV integrators seize these opportunities. From project management, design, drafting and installation, these services can be added to your equipment purchase. Dealers save time and resources and can focus on other aspects of the job by having a team of imaging experts ensure the proper deployment of the equipment. The Digital Projection Concierge Service & Support team guides dealers through the entire process, from conception to completion. This service is an efficient way to learn the ropes without taking on all the risk. As a trusted partner in all imaging pursuits, Digital Projection has helped hundreds of dealers achieve the superior level of customization and performance their clientele demands.
Grow workforce, not overhead. It's not enough to just sell boxes of hardware. As the first Pro AV distributor to offer value-added services well over a decade ago, AV Outsourcing from Exertis Almo helps reseller partners create a path to grow their current business model and recurring revenue without the need to add or maintain staff.
Services include:
•Connectivity: Internet, bandwidth, voice services and live TV programming with recurring commissions
•Control Systems & DSP Programming: Remote and onsite programming for any size job
•Labor & Project Support: Contracted skilled technicians nationwide for full service hourly projects, including site surveys and service calls
•Engineering, Drafting & Consulting: CAD designs and schematics for signal flows, bill of materials, room elevations, conduit and riser runs with Revit, AutoCad and Sketchup Pro programs
We specialize in Q-SYS and serves as an advisory team on every project utilizing this powerful audio, video and control platform. Count on us for an unrivaled wealth of Q-SYS knowledge that comes direct from the Q-SYS engineering and product development teams. We’ve deployed hundreds of Q-SYS systems, in hundreds of applications. And The Farm is an official Q-SYS Developer Partner. That means we can serve clients better because we are able to develop custom plugins that are fully vetted and endorsed by Q-SYS.
We’re doers who provide end-to-end services including design and engineering, quoting, procuring, programming, commissioning and training. In the design and consulting realms, expect objective, independent advice and recommendations. We spec what works best in each case. We’re the next best thing to having a dedicated team from Q-SYS on-call and onsite.
Founded in 1973, Sound Productions is a leading retailer and distributor of professional audio, video, and lighting gear nationwide. With over 300 years of combined experience, our Account Managers stay on the cutting edge of the industry’s technologies. The entire SoundPro Account Manager team is certified in QSC Q-SYS, Allen & Heath dLive, and Shure MXA solutions. Their professional expertise is backed by practical skills: every Account Manager at SoundPro is also an active musician, DJ, engineer, or artist—meaning they personally share the passion of the customers they serve. Paired with an industry-leading digital presence and focused, value-added follow-up, each solution is supported at the highest levels of quality to ensure customer satisfaction the first time. SoundPro’s Account Managers are excited to help customers of all skill levels and budgets create memorable experiences in live production, installation, and streamed environments.
Extron
The Extron Insider website offers a seamless user experience for AV professionals, streamlining access to the tools and up-to-date information they need for superior project outcomes. Its intuitive navigation and user-centric design facilitate easy access to product and training videos, certification programs, configuration tools, software, and much more. Users benefit from the comprehensive, user-friendly platform for MSRP and — depending on account type — reseller pricing in local currency for use in bids, proposals, and project budgets.