Please take a look at our safety guidelines below and we also answer frequently asked questions regarding tickets and the day itself. If you still have questions, please email events@decanter.com and we will be very happy to help. 

FAQs

What is the date and timings for Decanter Fine Wine Encounter NYC?
The one-day event will be on Saturday, June 8, 2024. Ticket registration opens at 10:30 am and Grand Tasting doors open at 11 am and close at 5 pm. If you have booked a masterclass, please refer to the timings of your chosen masterclass. 

If I purchase a Grand Tasting ticket, will I be able to access the Masterclass room?
Masterclass tickets are sold separately to Grand Tasting tickets and places are strictly limited. 

What is your refund/cancellation policy?
Once payment has been processed your booking is confirmed.

In the event of cancellation, refunds will only be given if we are notified at least 30 days before the event date. If you wish to cancel within 30 working days of the event, we will be unable to refund your ticket. You are welcome to transfer your ticket to another guest, please contact events@decanter.com

Please note: if a group ticket (6 tickets for the price of 5) is to be refunded, you will only be refunded for the 5 tickets paid for, in accordance with our usual policy. Ticket 6 is non-refundable.

Please refer to our terms & conditions for our events for more information.   

Are there any age restrictions?
Strictly over 21s. No children will be admitted including babies-in-arms. Decanter reserves the right to refuse admission to any attendee. 

What is the dress code?
Dress is smart casual. No shorts permitted.

If I purchase a masterclass ticket, will I be able to access the Grand Tasting?
You must have a Grand Tasting ticket in order to access the Grand Tasting room. Masterclass tickets are sold separately to Grand Tasting tickets. 

When will I receive my e-tickets?
You will receive your E-Ticket immediately once payment is confirmed via email and/or you can download your E-Ticket as a pdf from the confirmation page. Each e-ticket will have a barcode which details a personalised itinerary of the day and will be scanned on admission to the event. Please keep hold of this e-ticket if you have access to a Masterclass so the onsite scanning staff can check you and your guests in at the allocated time slot of these experiences.

Will there be an opportunity to purchase lunch?
Lunch reservations in the dining room at the Manhatta are available for confirmed attendees. On the day, you will be provided with a wristband so you will be able to leave the building for lunch if you wish. 

Will there by filming/photographers at the event? 
Please be aware that by attending this event, you consent to you being filmed and/or photos of you being taken, without compensation. This recorded media will be made available online at decanter.com and across various social media platforms and used for promotional purposes. By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media. 

a) If you do not want to be filmed, please contact events@decanter.com. Please note you may still appear in recorded media as part of a crowd or group of people.

b) You understand that by attending the event you consent to being filmed. If you do not agree to the foregoing, please do not enter the event premises.