Ingrid Lindberg is a serial Customer Experience Officer (CXO). As the first person to hold the title of CXO, she has been transforming companies with her approach to customer experience for 20 years. She’s a Marketing Maven, named as one of the 40 Top Global Marketers for her Customer Experience Leadership. She also was recognized by the Stevie’s as Maverick of the Year for her impact on the health care marketplace.
Her work has spanned the Fortune 500 - including Finance, Healthcare, CPG, Telco and Retail, working with companies to create differentiated customer experience strategies and to redesign cultures. From CMO to CXO to CEO, she’s known for how she leads with heart through transformations.
She’s a global keynote speaker, an author and through her company, Chief Customer, acts as a guide to organizations as they drive their customer experience and employee experience strategies.